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Find help getting started

Check our FAQ for guidance on account setup and onboarding. If you need more help, contact our Support team.

Explore FAQ
A man stands in a kitchen and looks at his phone with a smile.A man stands in a kitchen and looks at his phone with a smile.
Your first delivery as a Delivery Partner

First steps after you sign up

Find out everything you need to know for your first delivery—understand delivery types and offers for delivery blocks, prepare your vehicle, and receive payments.

What to expect
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Get onboarding support

Still have questions about signing up?

If you need help with your Amazon Flex account registration, such as creating an account, choosing a region, or other setup steps, our Onboarding Support team is here to help. You can reach them by phone using the details below. Please note: this support is available only for those based in the U.S.

Phone: 888.281.6906
Available every day from 5 AM–7 PM PT

Support for current Delivery Partners

Get help on the road

For active delivery partners, open the Amazon Flex app, tap the question mark icon, and select Call Driver Support.